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Customer Champion Guide

This guide will take you through the basics of what you will need to know as a Customer Champion including customer service, reporting, and Encircle basics.

Course Curriculum

  • Customer Champion – Customer Service
    30 minutes
  • Customer Champion – Daily Reports
    30 minutes
  • Encircle
    30 minutes

The Customer Champion Guide Includes

Customer Service

Types of Documents and Customer Service Tasks

Daily Reports

What daily reports you will need to address

Encircle

The basics on how to use the Encircle software