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AdminStrat Mentee Training

Your Course Includes

Step by Step Guides

How to use our Claims Management System, claims handling guidelines, and more!

Video Demonstrations

Videos from our training classes that walk you through the claims process start to finish

Downloads and Links

Download the documents you need and access links to useful websites

Frequently asked Questions

When does the course start and finish?

This is self paced learning course . You are free to take this course based on your need.

How long do I have access to the course?

Unlimited !! You can watch the videos and lessons for as much time as you wish.

Does this course have any certificates?

No, this is just one part of our mentee training. Attend our annual flood conference to receive your mentee FCN card.

Course Curriculum

  • Introduction to AdminStrat
    5 minutes
  • Time Frames and Expectations
    15 minutes
  • Initial Contact and Customer Service
    50 minutes
  • Adjuster Customer Service
    20 minutes
  • CMS First Steps
    15 minutes
  • CMS Overview
    10 minutes
  • Mentee Quiz – Section 1
    4 questions
  • Exterior Inspection
    4 minutes
  • Interior Scope
    15 minutes
  • Interior Photos
    15 minutes
  • Inspection Summary
    30 minutes
  • Mentee Quiz – Section 2
    4 questions
  • Reserves | Prelim | Advance
    75 minutes
  • Prelim Summary
    50 minutes
  • First Steps Summary
    30 minutes
  • Mentee Quiz – Section 3
    6 questions
  • The Estimate | Part 1
    35 minutes
  • The Estimate | Part 2
    35 minutes
  • The Narrative
    30 minutes
  • Final Report Worksheet and Proof of Loss
    30 minutes
  • Mentee Quiz – Section 4
    9 questions
  • Exporting Your File
    10 minutes
  • Review and Upload File
    20 minutes
  • Mentee Quiz – Section 5
    8 questions
  • Forms & Templates
    15 minutes
  • Adjuster Xactimate Guide
    30 minutes
  • Adjuster Simsol Guide
    30 minutes
  • Additional Information
    30 minutes
  • Links and Resources
    5 minutes